Resources & FAQ
MNSure
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Healthcare.gov
Scheduling
FAQ-MNsure
When is the Annual Enrollment Period (AEP)?
It is the same dates every year, October 15th to December 7th. See below for qualified events or special enrollment periods.
*Your state or the federal government may extend it.
When is the Open Enrollment Period (OEP)?
It is the same dates every year, November 1st to December 15th. See below for qualified events or special enrollment periods.
*Your state or the federal government may extend it.
Not Sure if you have a MNSure account?
Please call MNSure at 651-539-2099 or 855-366-7873 or go to their website https://www.mnsure.org/
Don't remember your username or password for MnSure?
Please call MNSure at 651-539-2099 or 855-366-7873 or go to their website https://www.mnsure.org/
How do I assign you as the "assister?"
Follow these steps on the MNSure website:
https://www.mnsure.org/help/find-assister/manage-assister.jsp
I'm in a state other than MN, where do I go?
Please visit the national website:
What are the five major factors in determining premiums and benefits?
- Household composition (the number of people on the same tax filing generally, but living together or financially dependent more generally)
- Age (generally under 18, each age 19-64, 65+ if not eligible for Medicare)
- Smoking Status (often you will need to have been tobacco-free for 12-24 months to remove this status)
- County (because this is how rates are filed)
- Household Income (Minnesota guidelines) (National Guidelines) Additional information on what is reportable income and deductions
What are the income level guidelines for financial help?
Please visit this page on MNSure’s website:
https://www.mnsure.org/financial-help/income-guidelines/index.jsp
How is household income determined?
Please visit this page on MNSure’s website:
https://www.mnsure.org/financial-help/income-guidelines/index.jsp
Can I see a plan comparison?
Please visit this page on MNSure’s website:
What types of plans are there?
- Medicaid (national name) or MedicalAssistance (in Minnesota) or BadgerCare (in Wisconsin)
- MinnesotaCare (only a few states including New York have equivalent options)
- Qualified Health Plans (QHP) (MNsure Plan Comparison Tool; Federal Window Shopping Tool)
- Catastrophic (for people under 30 or with a waiver)
- Bronze
- Silver
- Gold
- Platinum (not often available)
- Certain mandated standard plans
- QHP can further be divided into
- Traditional
- HSA compatible
What types of special considerations do I need to be aware of?
- You qualify for a Health Reimbursement Arrangement (HRA) from a current or former employer
- A planned move outside of your current county/state (please provide as much address information as possible with the priority being the state and county)
- A second home (if so please provide the full address including county)
- Consistent time spent out of the state of your primary residence
- International travel (GeoBlue)
- Household members who do not live together, especially if they are in different states or countries
- What your Qualified Event (QE) is that will trigger the Special Enrollment Period (SEP). Note, the QE must be reported by “applying” for a SEP.
What is a Health Reimbursement Arrangement?
Please visit this page on the MNSure website:
What is a Qualified Event?
Please visit this page on the MNSure website:
https://www.mnsure.org/new-customers/enrollment-deadlines/special-enrollment/sep-le/index.jsp
What is a Special Enrollment Period?
Please visit this page on the MNSure website:
https://www.mnsure.org/new-customers/enrollment-deadlines/special-enrollment/sep-le/index.jsp
FAQ-UCare
How can I get help with my UCare plan?
If you have questions about your UCare plan, call UCare locally at 612-676-6600 or toll-free at 1-877-903-0070, or visit their website.
Where can I find the 2024 UCare New Member Guide?
How do I view my Summary of Benefits & Coverage?
FAQ-Health Partners
How can I get help with my UCare plan?
If you have questions about your UCare plan, call UCare locally at 612-676-6600 or toll-free at 1-877-903-0070, or visit their website.